Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Name, email address, phone number, and shipping address when you create an account or place an order
• Payment information (processed securely by our payment provider — we do not store card details)
• Part request details you submit through the request form
• Communications you send to us

We also collect usage data automatically (IP address, browser type, pages visited, referring URL) via cookies and similar technologies.

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To respond to your inquiries and part requests
• To improve our website and product listings
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties who assist us in operating our website, processing payments, or fulfilling orders (e.g., shipping carriers). These parties are obligated to keep your information confidential.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.

5. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, contact us at parts@medricenterprises.ca.

6. Security

We implement reasonable security measures to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Contact